SERVICE at KUHNE Group – remarkable!
Service for us means to understand the needs, wishes and problems of our customers and to put them into action.
At the same time, the total of our range goes far beyond known standards. We offer:
- Spare parts – if needed with express delivery worldwide
- Spare part lists including significance, references, prices and delivery times
- A guaranteed 6-month price fixing for all quoted spare parts
- High availability of spare parts on stock
- Availability of key components (drives, screws, etc.) via KUHNE stock, sub-supplier or at customers site
- “Troubleshooting” on location with our skilled outdoor technicians
- 24h telephone hotline – 0180 590 20 99
- KUHNE is continuously reachable for our customers by phone, fax and/or mail
- Well organized erections and start ups
- Planning and inspection of the site prior to intervention
- Maintenance and service contracts
- Active and preventive maintenance
- Remote maintenance via internet
- Training and instruction – at customers site or on one of our laboratory lines
Our skilled team understands even claims as chances and customers as partners. Challenge us – we are looking forward to you!